4.47 out of 5
4.47
2394 reviews on Udemy

Business Communication Skills: Business Writing & Grammar

Professional communication skills, business writing, business grammar, business English, email, conflict resolution
Instructor:
Alex Genadinik
11,608 students enrolled
English [Auto] More
Business grammar and business English
How to conduct yourself professionally
Writing a business letter
Conflict resolution
Professional email writing
Meeting communication

Become a better business writer and conduct yourself more professionally in your writing and interactions with your boss, clients, or co-workers – today and for the rest of your career.

WHAT PROFESSIONAL SKILLS YOU WILL LEARN

  • English grammar needed to write at work or as a freelancer

  • Business writing

  • Write better emails with effective email writing techniques

  • How to communicate on the phone or video calls

  • How to communicate via instant messenger

  • Conflict management

  • How to conduct effective meetings

BUSINESS WRITING IN ENGLISH

The course begins by focusing on business writing and specifically grammar. If you work in a professional environment, your clients and co-workers are all educated and know grammar well. Few things make you look less professional than business writing with poor grammar. After the first part of the course, you will understand grammar rules to make your business writing clear and professional.

After you master business grammar, you can apply your business writing skills to many other skills like memo writing, writing text messages, writing email to managers, co-workers, or potential clients.

BONUSES INCLUDED

* Lots of extra freebies, downloadable grammar worksheets, and business writing exercises to make the course more interactive and valuable

* Free 15-minute coaching call (I don’t sell anything and don’t collect your email, just answer your business communication questions)

* Personal invitation to my Facebook community after you complete the course

* My list of 50 business-success skills after you complete the course

OFFICE HOURS AND ONE-ON-ONE HELP – I GIVE MY PERSONAL TIME 

What sets this course apart is the personal time I give to hold office hours with students in this course. During the office hours you can ask me any business question you want, and I will do my best to help you. The office hours are free, I don’t try to sell anything. It is just another thing I do to help you achieve your goals. 

You can also get my help and advice any time! Students are able to start discussions and message me with private questions. I answer 99% of questions within 24 hours. I love helping students who take my courses and I look forward to helping you. 

MONEY-BACK GUARANTEE

This business English grammar and writing course comes with an unconditional, Udemy-backed, 30-day money-back guarantee. This is not just a guarantee, it’s my personal promise to you that I will go out of my way to help you succeed just like I’ve done for thousands of my other students. 

Invest in your future. Enroll now.

Introduction and warm welcome to this business writing and communications course

1
Welcome and what to expect from this business English and communication course
2
What is means to be professional

Basic grammar for business writing

1
Introducing basic building blocks of English grammar
2
Sentence clauses and sentence fragments
3
Conjunctions
4
Fixing run-on sentences and dealing with complex grammar issues
5
Example of fixing run-on sentences with simple and clear sentences
6
Four types of sentence structures
7
10 comma rules that will immediately make you a better writer
8
Example of fixing many mistakes per sentence in a sales text
9
Example 2 of fixing many mistakes per sentence in a sales text
10
Semicolon rules
11
Colon rules
12
Question marks
13
Use of quotes - otherwise known as quotation marks
14
NEW! Many more examples added to the course
15
Punctuation quiz

Fixing common word choice errors

1
Common word choice errors: Its vs. it's, Fewer vs. less, than vs. then & more
2
Use of lets vs. let's
3
Who vs. Whom
4
Common word error quiz

Common grammar mistakes to avoid

1
10 weak words to take out of your writing and example of email to boss
2
More weak words and phrases
3
Example of my own writing from years ago and how it can be improved
4
Weak word quiz

Writing email to co-workers or managers. Elite email writing to impress!

1
Example of an email written between employees of the same company

This is an example of email writing that goes beyond writing emails. It's also an example of a correct mindset that impresses your boss.

2
Example of a confused and convoluted email, and how to improve it
3
Your out of office auto-response email script

Writing a cold email pitch. Email writing to potential clients.

1
Example of a bad pitch
2
Example of a good pitch
3
Writing email recap
4
Email writing quiz

Instant messaging ettiquette

1
Instant messaging etiquette
2
If you have a client who abuses text communication
3
Example of bad IM skills

Writing a business letter

1
Introduction to business letters
2
Example of a cover letter for a resume and a job application
3
Basic business fonts

Starting the second part of the course: Communication beyond writing

1
Starting the second part of the course: Communication beyond writing

Listening skills

1
Listening mistakes
2
Active listening
3
Listening to and getting feedback, even if negative

Phone and video call communication skills

1
Doing calls vs. written communication
2
Phone communication basics
3
Skype or video call communication
4
Video call preparation

Conflict management and resolution

1
Conflict management introduction
2
Conflict handling or conflict resolution styles
3
After conflict
4
Avoiding conflict during frustration from expectations or deadlines not met
5
Conflict quiz

Meeting productivity and effective communication

1
Introduction to meetings section
2
How to open the meeting
3
Reasons now to take meetings and getting out of bad meetings
4
Managing the time/flow of the meeting during the meeting
5
Different seating arrangements
6
Status meeting: is your team on the same page? And other types of meetings
7
Note-taking techniques
8
Meetings quiz

Feedback: Getting and giving feedback

1
What exactly is correct feedback
2
Giving employee feedback
3
Situation Behavior Impact (S.B.I Model)
4
How to take feedback
5
If you have to give negative feedback
6
Feedback quiz

Communicating your business from elevator pitch to investor pitch to sales pitch

1
Section introduction
2
Prose vs. poetry
3
One sentence business pitch/explanation template
4
What investors look for
5
Example of a bad and rambling pitch
6
Outline of a pitch deck
7
Problem and solution sections of the pitch deck
8
Differentiation and why this approach slides
9
Business model
10
Target market size
11
Team section of the pitch deck
12
Financials
13
Business pitch communication quiz

Don't forget - your visual online appearance

1
Your professional headshot photo

Conclusion

1
FREE: Copy of my business productivity book to help you work better
2
Course certificate: How to get it if you need it
3
Bonus lecture: Next steps
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Includes

5 hours on-demand video
2 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion